UPDATE (3 p.m.)—The website appeared to be back up.

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Wells Fargo customers hoping to check their account balances online Tuesday, Sept. 25 received an unpleasant surprise—the website was down.

The website SiteDown.Co showed complaints about a website outage coming in around 7:20 a.m. and continued past 2:20 p.m.

Several customers complained about the outage on the Wells Fargo Facebook page, prompting an administrator to post the following at about 2:25 p.m.:

Hey everyone, sorry about the issues you may be experiencing! Please try again in a few minutes or you can call one of our bankers at 1-800-956-4442. Thanks and apologies again! ~Henrik

Have you been able to access the website today? Share your tips in the comments.