Following the events of September 11, 2001, SERVPRO Franchise Professionals were called upon to assist with the cleanup and restoration of the Pentagon. In spite of the emotions and difficulties involved in the restoration effort, SERVPRO Franchise Professionals dried nearly 300,000 square feet in addition to providing fire, soot and smoke cleanup and restoration services. Upon completion of the drying assignment, SERVPRO Franchise Professionals provided mold remediation services in other sections of the facility. SERVPRO Franchise Professionals met the challenge and completed the process in just 90 days.
Your home or commercial facility contains many of your most valuable possessions. SERVPRO of Perry Hall/White Marsh understands the trauma that follows a loss. When fire damage takes control of your life, we help take it back. Our number one goal is returning damage to its pre-loss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO of Perry Hall/White Marsh Professional who steps onto a job site has this goal in mind. It is about total restoration of the damage and about the life of the customer being helped.
Fire and Smoke Damage TipsDo's
- Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets
- Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork
- Place dry, colorfast towels on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer and refrigerator completely, and prop doors open to help prevent odors.
- Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances. Then protect with a light coating of lubricant.
- Pour RV antifreeze into sinks, toilet bowls, holding tanks and tubs if heat is off during freezing season
- Gently wash both sides of leaves on indoor plants
- Change HVAC filter, but leave system OFF until checked by trained professional
- Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system
- Attempt to wash any walls or painted surfaces without first contacting SERVPRO
- Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO
- Attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting an authorized repair service person
- Consume any canned or packaged food or beverages that may have been stored close to fire, heat or water
- Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock
- Send garments to the dry cleaner. Improper cleaning may set smoke odor
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