Used tthis business for dry cleaning clothing items. The counter person was friendly, the shop very clean and orderly, and equipment showed they would do mending and repairs of items. Business hours are until 7 Pm 6 days a week. I was pleased with their work, and the prices were less expensive than the shop I formerly used.

Poor customer service. I went to this establishment to have a bridesmaid dress hemmed and taken in. I was informed that the dress would be ready on Tuesday after 5 p.m. After showing up twice, the second time at 6:30 p.m. on Tuesday, I was informed that the dress was not ready and was not back at the shop yet. This was a major inconvenience because I was unable to make it the rest of the week during business hours. The woman behind the register was apathetic and stated that she could have it first thing in the morning, however, she would be unable to make it available even 10 minutes before business hours, or 30 minutes after the next day. Not only is this a major inconvenience, but Perry Hall Crossing Cleaners failed to provide their service. The dress was not ready on time, and I was unable to try it on before paying as my husband had to pick it up two days later. When he went to pick it up, the same woman behind the counter described herself as the owner and refused to make this transaction right. He explained that we would like to continue using this business due to location, however, they failed to deliver their service on time and this had caused a major inconvenience. The lady was quite arrogant and refused to listen to reason. She refused to acknowledge that their service had made a mistake, and therefore refused to even offer a modest discount on the alteration. It was a horrible experience. Try another service first, save yourself a potential hassle, and save money.